| Book a Trip |
| |
Trip Booking
Now, after some correspondence with us, you have decided on the itinerary, gathered your friends and are ready to make the trip of your lifetime.
You can contact us and we shall respond to you as soon as we receive your booking request.
Mode of payment
We accept payment by cash, cheque, bank transfer or telegraphic transfer. We will advise you via email or phone on the best way to make your trip payment.
Booking Conditions
Payment of deposit represents an acceptance by the customer of the following terms and conditions.
a. Cancellations and Refund
Any trip cancellation must be notified in writing to us. Cancellation charges (percentage of package cost) are as follows:
| |
Cancellation Fee |
Refund Component |
| > 30 days prior to departure |
25% |
75% |
| 15 - 29 days prior to departure |
50% |
50% |
| 8 - 14 days prior to departure |
100% |
0% |
b. Cancelled Trip
Divine International reserves the right to cancel any trip prior to departure for any reason whatsoever, including political unrest and natural disaster. The refund of all payments received shall release Divine International from any further liability. Divine International is not responsible for non-recoverable expenses incurred by customers in preparing for a cancelled trip, such as non-refundable advance purchase air tickets, visa fees, equipment, etc., nor for any necessary additional arrangements should the applicant have embarked prior to the individual’s or group’s departure date.
c. Late Payment
Any late payment will entitle Divine International to cancel the trip without prior notice.
d. Insurance
Purchase of travel insurance is strongly recommended with respect to unforseen cirsumstances such as trip cancellation, personal baggage loss, personal accident, medical evacuations, outdoor sports, injury or illness. Under no circumstances shall the Divine International be construed as a carrier undercontract for safe carriage of customer or his/her baggage/belongings. Divine International will be pleased to assist in the enquiries of any travel insurance and related matters.
e. Medical and Health
It is a customer’s responsibility to assess his or er own health conditions before making a trip including treks and expeditions. It is vital that persons with medical problems make them known to us well before departure. Divine International will be not responsible for any trip cancellations due to the customer’s inability to travel as a result of any health conditions.
f. Travel Documents
It is a customer’s responsibility to ensure that his/her internationalpassport has a validity of at least 6 months from the date of departure. Relevant visas and vaccinations may be required. Cancellation fees apply for any cancellation due to non-approval of visas. Divine International cannot be held responsible for any expenses, reimbursement or refund of any tour fare if the customer is refused entry by any country during the travel period for whatever reasons including lack of necessary visas/documentation.
g. Travel Arrangement
All arrangements for accommodations, meals, expeditions, transportation and all other related services have been made by Divine International only as agent for the customer only. While we endeavor to make our trip arrangements with reputable suppliers, the customer agrees that Divine International shall not be liable for any delay, mishap, inconvenience, expense, irregularity, bodily injury or death to person, or damage to property occasioned through the negligence or default of any company or individual engaged in providing these arranged services.
h. Miscellaneous
Divine International shall not be liable, directly or indirectly, for bodily injury or property damage for any reason whatsoever, including, but not limited to the following causes: acts of God, detention, annoyance, weather, strikes, civil unrest, theft, default, and change in government regulations, terrorism, negligence, war or failure of conveyance to arrive or depart as scheduled.
Divine International reserves the right to substitute hotels and leaders and to alter the itinerary when deemed necessary or necessary. |
| |
